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if cloud guest is not working, there is probably no connection to the specified cloud Radsec Port TCP 2083.
In the following some useful command to check on a access point console:
- commands to use
show radius-servers
-> here you should see an established session to Radsec port TCP 2083
show radius status
-> here you should see an established session to Radsec port TCP 2083
ping euw1.cloudguest.central.arubanetworks.com
-> check if dns resulution works > if you see an ip
show ap debug radius-statistics
-> check if guest / cloud server is "Up"
show log security
-> see logs regarding radsec
show datapath session
-> you should see an established session to destination port 2083 (Radsec)
show ap debug cloud-connectivity
-> see cloud status
show ap debug cloud-pingpong-stats
ping statistics 744(744)
pong statistics 744(744)
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important document!
>> https://www.arubanetworks.com/techdocs/central/2.5.7/content/nms/device-mgmt/communication_ports.htm
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