Computer and IT knowledge - things to know
1) if you have access to command line:
>> erase startup-config
2) if you have no password, but physical access to the switch:
>> press both, the clear and the reset button on the switch until you see the power and fault lights
>> when you release the reset button, make sure to still press the clear button
>> the clear button can be release, when the self test led is starting to blink ..
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