Computer and IT knowledge - things to know
In use since 1995 and on a variety of accounts.
Out of the box type software and works on discovery of network. Easy to setup and configure.
Platform - NT or Unix (Sun or HP). No AIX.
If the network is large with many elements (ports, switches, routers etc), then best use Unix.
They have used in network of between 5K and 8K elements.
Reports can be setup for SM or technical staff.
Has web i/f.
Can perform network (WAN & LAN), server and application performance management.
Has real-time analysis.
Excellent backup support from reseller.
Have used for SLA reports.
Great success with linking tool to Helpdesk and ease of reporting/tracking/communication problems.
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